OVERVIEW

This website of the English online school ‘Smart English Learning’ is owned and operated by Laledka Company s.r.o.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and accept the following terms and conditions (“Terms and Conditions”, “Terms”). These Terms and Conditions apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – GENERAL CONDITIONS

By agreeing to these Terms and Conditions, you confirm that you are at least 18 years old. The materials on our websites, as well as our products, are created based on the methodology of adult language learning and have not been tested for teaching children or teenagers.

We also reserve the right to refuse to sell any course/service if we believe it is not suitable for your English level or your needs, based on our communication on the webinars and/or via email, or if your behaviour is inappropriate.

All the materials, services, and courses are presented for PERSONAL USE ONLY for educational purposes. You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service. You may not give access to our courses to any third parties without prior written agreement with us.

You must not transmit harmful software or viruses, or any code of a destructive nature.

SECTION 2 – INTELLECTUAL PROPERTY

The Service (including our courses) and its original content are the exclusive property of Daria Storozhilova and Laledka Company s.r.o. The Service is protected by copyright and can only be used in accordance with active legislation.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible under the law if the information made available on this site or our services is not accurate, complete or current. We may experience delays in updating information on the Service. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions.

We, therefore, reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. The prices are shown in EUROS, not eligible for VAT. The prices can be presented and paid for in the user’s currency, provided our payment solutions allow that.

We reserve the right at any time to modify our product range or discontinue some of the Services without notice at any time. The customers who had bought the Services which are currently discontinued will keep their access to them if the offer did not contain any time limitations on access.

We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5.1 – ONLINE COURSES

Our courses constitute digital content (online courses and access to the learning platform) delivered remotely via the Internet. Our courses are available exclusively online. We host our courses with the Thinkific platform. When you buy a course from us, we create (or update) your account on the learning platform at https://stordar.thinkific.com and send you the sign-in info (the sign-in link and the password) to the email address that you used when paying for the course. You can change your personal information in the above-mentioned account after signing in to the platform at any time. You get access to all the learning materials of the course you bought through the above-mentioned account.

The materials in our courses are not for download except for the PDF materials. None of the videos in the courses or recordings of the webinars/lessons, etc., are allowed to be downloaded. If we notice that you have downloaded any of the videos/materials not authorised for download, your access to our Services will be restricted or terminated after the prior notice clarifying the reasons for doing so. We may also sue you on the grounds of a breach of the copyright law.

You don’t create an account on this website: we don’t keep the personal data of users on our website. All the purchase data is deleted after 180 days.

All the information on our sales pages and/or in our shop is a public offer agreement. You need to agree to these Terms and Conditions to make purchases on our website.

If not stated otherwise, the paid courses do not have an expiry date.

Unless specifically stated otherwise, payment is immediate, at the date of purchase. This includes pre-orders for products or services that will be released in the future.

Online payments are managed by secure payment providers Stripe, PayPal, and Intellect Money. All guarantees regarding the security of these systems are entirely the responsibility of these payment providers and your bank.

We reserve the right, but are not obligated, to limit the sales of our courses or Services to any person, geographic region or jurisdiction. We reserve the right to limit the quantities of any courses that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any course at any time.

We do not warrant that the quality of our courses, services, information, or other content purchased or obtained by you will meet your expectations.

SECTION 5.2 – E-BOOKS AND GUIDES

After purchasing e-books and guides, you will receive access to a download link for the Guide in PDF format (and to audio files, if specified in the offer). Download links are made available on the order confirmation page and are also sent by email to the address provided at the time of payment.

We do not send printed (hard copy) versions of the Guides; they are available only in electronic form.

SECTION 5.3 – TECHNICAL AND ACADEMIC SUPPORT

Technical support (questions regarding access to and operation of the platform) and academic support (answers to questions regarding the course content via e-mail or through the learning platform) are provided as part of the product price at no additional charge and are available for the duration of your access to the relevant course. The maximum time of response for enquiries – 24 hours.

SECTION 6 – REFUNDS POLICY

You may contact us for a full refund for a course within 14 days from your purchase if the course is not what you expected. To get the refund, please contact us at help@stordar.com from the email you used when buying the course.

For the downloadable materials (including all our guides and ebooks), refunds are not provided. Refunds are also not provided for mini-courses, when all the materials for those are accessible right after the purchase.

A repeat purchase of the same digital product made to the same customer account and/or email address is non-refundable once access to that repeat order has been provided, except where the claim arises from a technical error attributable to the Seller, a duplicate charge, an unauthorized payment, or any mandatory consumer rights and remedies under applicable law (including rights relating to non-supply or lack of conformity of digital content or digital services). You are responsible for controlling your purchases.

SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

If you unsubscribe from our information emails, we are not held responsible for the untimely informing you or the changes and discontinuing any of our services in accordance with the current legislation.

SECTION 8 – NEW SERVICES

We may, in the future, offer new services and/or features through the website (including the release of new tools, resources, and products). Such new features and/or services shall also be subject to these Terms and Conditions.

SECTION 9 – THIRD-PARTY LINKS

Certain content may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review the third party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.

SECTION 10 AFFILIATE DISCLOSURE

We sometimes post affiliate links or promote third-party products on the website. Purchasing through an affiliate link means we will get a small commission for recommending a third-party product or service to you.

Any opinions associated with these products and services are completely our own and truthful. We do not recommend or link to any products that we would not personally use.

SECTION 11 – USER COMMENTS AND FEEDBACK

If, at our request, you submit your reviews or comments on our website, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

In case you systematically leave irrelevant, aggressive, offensive, inappropriate, or politically charged comments, your access to our educational products, websites, and services may be restricted or terminated.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We reserve the right to temporarily limit your access to the courses purchased during scheduled technical maintenance and major updates to the website with prior notice.

By the standards within the law, we can’t guarantee that the service will be uninterrupted due to technical errors, unstable internet connection, or the equipment you’re using to access the service.

We cannot be held liable for any problems with the Internet connection and Internet speed on your side. We are working hard to provide you 24/7 access to our courses, but we do not guarantee that there will be no downtime or technical problems on the side of our hosting and other online tools providers.

SECTION 13 – TERMINATION

These Terms and Conditions are effective unless and until terminated by either you or us.

A breach or violation of any of the Terms will result in immediate termination of your Services after the prior notice clarifying the reasons for doing so.

You may terminate these Terms of Service at any time by notifying us at help@stordar.com that you no longer wish to use our Services, or when you cease using our site. After receiving such a notification, we’ll immediately delete your user account on our LMS platforms.

SECTION 14 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Czech Republic. Any dispute, controversy, or claim arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the Czech Republic. The parties hereby unconditionally submit to such jurisdiction and waive any right to bring proceedings in any other forum, except where otherwise required by mandatory provisions of international private law.

SECTION 15 – CONTACT INFORMATION

Our services are provided by Laledka Company s.r.o. – IČO (регистрационный номер): 24178969; DIČ (ИНН): CZ24178969. Our legal address is Praha – Řepy, Španielova 1275/38, PSČ 163 00.

Questions about these Terms and Conditions should be directed to help@stordar.com or via a contact form on this website.

We are open from 12.00 to 20.20 CET from Monday to Saturday. The maximum time of response for enquiries – 24 hours.